apple mac technical support phone number

What you're experiencing is a lame and 100% fraudulent attempt to extort money from you.

Needless to say whatever text they contain should be utterly disregarded, because it's all false: Your Mac is not infected with anything and you did nothing wrong.

The page might bear official-looking government or law enforcement seals, say your Mac is infected with some ick, and / or employ technobabble intended either to intimidate you or create an impression of authenticity. These scams are easily created, simple to distribute, and new examples appear every day.Ī variant of the same scam will cause a webpage to appear accusing you of engaging in some sordid or illegal Internet activity. There are also millions of permutations of the 'toll-free' phone numbers they provide, and they can easily originate from the other side of the globe. There are thousands of variations of this scam whose exact appearance and wording can take any form. Even if you were to completely shut down and restart your Mac or your iPhone, the annoying popups might just keep reappearing. You might not be able to control Safari, and you can't find a way to quit the app. It might seem there is no way to close the windows or otherwise dismiss the popups. Some of them will spawn multiple tabs or windows by the dozens.

Some of them include voiceovers or annoying alert sounds.

These scams may appear to be authentic, because they typically include details such as your IP address (numbers that identify your device and its approximate geographical location) and a familiar icon of the browser you're using. What gets people into trouble is believing the information that appears, and then taking inappropriate actions. These scams can appear on any web browser running on any Mac, PC, or iOS device.ĭespite what they say your Mac has not been infected with anything other than a web page that won't go away, which is easy to fix. These popular browser scams spontaneously appear as an unexpected popup or unsolicited webpage (examples below click to enlarge) that allege the detection of 'viruses' or the existence of some unsafe condition that needs to be addressed with great urgency:

Read Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support. No other action is necessary, or justified. Do the equivalent of hanging up on the harassing phone caller: close the web page and forget about it. Your phone cannot become infected simply by an unwanted call, right? Neither can your Mac. You don't need to do anything but hang up and forget about it. These are scams just like an unsolicited phone caller harassing you to buy something you don't want.

Apple mac technical support phone number